Shipping Policy
Shipping Options
Orders are typically shipped within 24 hours of being placed. Real-time shipping rates are provided at checkout for all products, except those explicitly marked as Free Shipping. Shipping costs will vary depending on your location and the items ordered.
Estimated Shipping Times Canada (Business Days)
| Region | Example Provinces | Standard Shipping |
|---|---|---|
| Quebec & Ontario | QC, ON | 1-3 business days |
| Atlantic Canada | NB, NS, PEI, NL | 2-5 business days |
| Prairies | MB, SK | 3-5 business days |
| Western Canada | AB, BC | 4-7 business days |
| Northern Regions | YT, NT, NU | 5-10 business days |
For the U.S.:
| Region | Example States | Standard Shipping |
|---|---|---|
| Eastern U.S. | NY, PA, NJ, FL, NC | 2-5 business days |
| Central U.S. | OH, IL, MI, TX, WI | 3-6 business days |
| Western U.S. | CA, WA, OR, NV, AZ | 4-7 business days |
While we strive to ensure fast and reliable shipping, delays may occasionally occur due to factors beyond our control. Customs processing, carrier transit times, weather conditions, and peak shipping seasons (such as holidays) can impact delivery schedules. Once an order is shipped, delivery times are dependent on the carrier (UPS, FedEx, USPS, etc.), and we are unable to guarantee exact arrival dates. We appreciate your patience and encourage you to use your tracking number to monitor your shipment's progress.
Our Shipping Area
We now ship worldwide from our online store! International shipping is available, with real-time shipping rates provided at checkout for destinations outside Canada and the U.S. Please note that additional charges apply for shipments to Alaska, Hawaii, and international destinations. We do not ship to P.O. Boxes or U.S. territories.
Where Is My Package
You will receive an email with your tracking information for your package after it leaves our facility. Please note it is possible that your items may come in separate shipments, the tracking number will be for the first package. When you are signed in to your account you can also view your order history.